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Surveillance and General Claims Investigator – Southern California

Surveillance and General Claims Investigator – Southern California
Location: North America
City: Southern California
Job Type: PT

GlobalOptions Services is an international investigative firm servicing the insurance, government, and legal communities. We perform surveillance, activity checks, and background investigations on worker's compensation, auto liability, general liability, and long and short term disability claims. We are currently seeking experienced surveillance investigators in the Southern California (Los Angeles County) area more specifically the areas of Santa Barbara, Oxnard, Ventura, Los Angeles, Palmdale, Lancaster and Calabasas. There are full and part time positions available.


This position requires the candidate to conduct surveillance investigations related to insurance claims. Investigators must be able to perform stationary and mobile surveillance in a variety of environments, including high crime areas and be comfortable with the use of pretext investigations. An ideal candidate would have at least two years experience conducting AOE/COE, psyche, subrogation, apportionment, liability, fatality and serious and willful investigations. The candidate should be proficient with Microsoft office as well as the use of a digital camera, digital recorder and similar equipment.


Essential Functions:

  1. Provides professional, expedient, and legal investigative services as requested by clients.
  2. Performs case reviews to determine case objective and to verify information regarding address, telephone number, vehicles, and any other information to be generated.
  3. Conducts surveillance of both stationary and mobile subjects in a covert manner.
  4. Obtains professional, quality video and photographs which will meet the requirements of clients and guidelines of court evidence.
  5. Utilizes on-line case reporting system, to prepare and submit accurate summations of case activity on a daily basis.
  6. Utilizes on-line case reporting system, to submit time and expense per case on a daily basis.
  7. Utilizes on-line case reporting system, to prepare concise and accurate reports depicting all aspects of the progression of an investigation. Submits reports through on-line system.
  8. Completes case objective/ special instruction within budgetary constraints.
  9. Maintains twice daily contact with management regarding case activity.
  10. Maintains professional attitude and appearance when representing the company to clients, court personnel, and others during work related interaction.
  11. Verbally/electronically (e-mail) update clients regarding case activity on an as needed basis.

Other Functions:

  1. Conducts general investigations such as statement taking, interviews, personal/asset protection, and pre-employment screening.
  2. Assists management and co-workers on case activity.
  3. Able to edit original video to a condensed version for clients and/or attorneys.

Qualifications:

  • Bachelor’s Degree preferred.
  • Must be able to write investigative reports.
  • Must be able to work flexible hours and days.
  • Must have skills to work independently.


To apply for this position, please send your contact information along with a cover letter and resume to: hr@globaloptions.com


We are an Equal Opportunity Employer.